Original Artwork
What medium are your original paintings?
I mainly work with acrylic paints on panel. Select series also include UV printed plexiglass acrylic. For more information about a specific piece look at the artwork description.
Will my painting be ready to hang?
All paintings on canvas or panel that are longer than 10in on any side will come with hanging hardware installed. You just need to decide where to display them! Artwork that is already framed will be described as such in the listing description.
Who owns the painting?
I retain all rights to all artwork I create. This includes the rights to the image of sold & commissioned original paintings. I retain the right to make reproductions of all the artwork I create, unless the collector has purchased the full or partial rights to the artwork (this is in addition to purchasing the original).
The collector or buyer may not reproduce the artwork in any way without written permission.
If the artwork ends up being reproduced in a magazine or other media, please notify me in advance. I only ask for credit, and also, congratulations on your publication!
When you purchase an original painting, you have the right to display the artwork in your home or business, but the artwork may not be resold or reproduced without my written permission.
Please let me know if you are interested in purchasing full or partial rights to your painting. Some collectors choose to purchase my right to reproduce the artwork to ensure it will never become a print. I am happy to discuss terms with you, send me an email to get started.
Purchasing
Payments
Payments are taken through PayPal, Venmo, or Square. If you have questions about payment options, please reach out to us prior to purchasing.
Finalizing a Sale
Any order placed through the website is not binding until the work has been dispatched. Artwork listed may be withdrawn from sale at any point by the artist for reasons such as, but not limited to, sale elsewhere or withheld for exhibition display.
Pay What You Can Payment Plan Option
Payment Plans are available for artwork priced at $500.00 or more. If interested in setting up a Payment Plan in order to purchase artwork, please contact the Artist through email before the purchase is made. Within your message, please include the title of the artwork, medium (i.e. painting, drawing or mixed media) along with the best way to reach you.
This is not a credit scheme, but an arrangement on trust, at no extra cost to you.
Payment Plan Contract
After you reach out, the Artist will be in contact with you as soon as possible to discuss a payment plan option that works best for the buyer and a formal contract will be signed.
Shipping
I have placed my order, when will I receive my artwork?
Most orders will be packed and shipped within 5 business days. All pieces are shipped either through the United States Postal Service (USPS) or UPS and are tracked. Most shipments will arrive within 3-5 business days from time of shipping.
If you need a piece by a specific date, please contact me first to make sure it can reach you in time. There may be an extra charge for rush deliveries according to your requirements.
Can I collect my artwork from your studio?
Yes, if you live in North Carolina and are willing to travel I offer in person pick up. Simply select “In Studio Pick Up” at the checkout and the shipping fees will be waived. Once you have placed your order I will email you and we can work out a time to meet at my studio in downtown Raleigh.
Return Policy
What if I order online and when it arrives I don’t like it?
I want you to be fully happy with your new artwork so I offer a Buy-Back agreement.
If a piece is not as you expect, you have 7 days to contact me by email and request a refund. Once a return has been agreed, you are responsible for packing and arranging return delivery using the same service it was sent to you. Once the piece has been safely returned we will receive a J Sanders Studio credit for your original purchase. Your refund will be the full price of your final check out price minus the cost of shipping and payment processing fees.
This credit can be used toward the purchase of another piece or product. The credit must be used within 6 months of the confirmed refund date.
What if I purchase at an in-person event but then change my mind?
Unless the item is defective, all in-person sales are final. However, in special situations refunds, item trades, or store credit may be given. Please contact me within 7 days of the purchase date through email to initiate this conversation.
What if my piece arrives damaged?
All work is carefully packed and wrapped. If you receive a work that has been damaged in transit, please contact me within 7 days by email and if possible keep a photograph.
Digital Images
Every care has been taken to show the work as accurately as possible with regard to size and color. The image you see may be different due to slight variation between browsers, devices and screen settings. Any variation between the image represented and the actual artwork is not deemed a fault and such inconsistencies will not be a valid reason for return.
Additional Questions
My favorite piece has sold – how can I be sure to know about new work?
Some pieces sell very quickly. Make sure you join my mailing list to find out about new work before it is added to the Shop. But, as I try not to bombard you with emails, you can also follow studio progress on Instagram or Facebook to see work coming up.
Do you do special commissions?
Currently I’m not taking on any new commissions however you may email me to be on my waiting list once commission openings are available. Email: JSandersStudio@Gmail.com
Who owns the painting?
I retain all rights to all artwork I create. This includes the rights to the image of sold & commissioned original paintings. I retain the right to make reproductions of all the artwork I create, unless the collector has purchased the full or partial rights to the artwork (this is in addition to purchasing the original).
The collector or buyer may not reproduce the artwork in any way without written permission.
If the artwork ends up being reproduced in a magazine or other media, please notify me in advance. I only ask for credit, and also, congratulations on your publication!
When you purchase an original painting, you have the right to display the artwork in your home or business, but the artwork may not be resold or reproduced without my written permission.
Please let me know if you are interested in purchasing full or partial rights to your painting. Some collectors choose to purchase my right to reproduce the artwork to ensure it will never become a print. I am happy to discuss terms with you, send me an email to get started.
Do you work with stockists and galleries?
Yes, and I am honored you would like my artwork on your walls and in your gallery! Please send me an email to discuss your gallery and ideas.
Do you work with interior designers?
I am currently looking for designers to partner with. I would love to see my artwork in elegantly designed rooms! Please send me an email to get started. I do not offer discounts on original paintings nor do I allow my artwork to be marked up without prior written consent. However, for large orders, I am willing to offer discounts on paper and giclee canvas prints.
Mailing List
Mailing List
On our website, we collect your email address in order to deliver our studio newsletter, information on upcoming events, and announcements on new work listed on our shop. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our communications.
In this process we agree to not use false or misleading subjects or email addresses and monitor our third-party email marketing services for compliance. We will honor opt-out/unsubscribe requests quickly and allow users to unsubscribe by using the link at the bottom of each email.
Unsubscribe
If at any time you would like to unsubscribe from receiving future emails, you can email me at JSandersStudio@Gmail.com or follow the instructions at the bottom of each email and we will promptly remove you from all correspondence.
Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ is being used online. This is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
Analytics and Data
This website collects personal data to power our site analytics, including, but not limited to, your use of this website (clicks, internal links, pages visited, scrolling, searches, and timestamps).
We use this information through Squarespace, our website analytics provider, to learn about site traffic and activity.
Collecting Information
When ordering or registering on our site, you may be asked to enter your name, email address, mailing address, credit card information or other details to help you with your experience.
We collect information from you when you register on our site, subscribe to a newsletter, make a purchase, sign up for our newsletter, or surf the website.
We use this information to enhance the user experience. This allow us to deliver the type of content and product offerings in which you are most interested, quickly process your transactions, send periodic emails regarding your order or other products and services, etc.
Protecting Your Information
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order to maintain the safety of your personal information. All transactions are processed through a gateway provider (PayPal or Stripe) and are not stored or processed on our servers.
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Do we use ‘cookies’?
Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
We use cookies to help remember and process the items in the shopping cart and understand and save user’s preferences for future visits. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn off cookies in your browser it may turn off some of the features of the site.
Third-party links
Occasionally, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Please see the privacy policies on those websites if you have questions on how they use your information.
We, use Google Analytics cookies to help us understand how visitors use the website.
Policy Changes
We reserve the right to:
We reserve the right to modify or withdraw, temporarily or permanently, this website (or any part thereof) with or without notice to you; you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website.
We reserve the right to change these conditions from time to time; your continued use of the website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check to determine whether the conditions have been changed.
Private Policy Changes
This privacy policy will be linked at the bottom of our homepage. Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above. You will be notified of any Privacy Policy changes on our Privacy Policy Page. You can change or review your personal information by emailing us at JSandersStudio@Gmail.com.
Contact
If there are any questions regarding this privacy policy, you may contact us using the information below.
www.JaclynSanders.com
JSandersStudio@Gmail.com
Last Edited on 2020-05-23